❓ Outboard Motors Australia Frequently Asked Questions | OUTBOARD AND SMALL ENGINES

🛍️ Do you ship across Australia?

Yes — we offer free standard shipping Australia-wide.
Orders are dispatched within 1–2 business days and typically arrive in 4–9 business days.

🌍 Do you ship internationally?

Yes — we now offer international shipping to over 90 countries.

  • Flat rate: AUD $250

  • Delivery time: 8–16 business days
    All international shipments include full tracking.

🔁 What is your return policy?

We accept returns of new or slightly used items within 90 days of delivery.

  • Domestic (Australia): Free return label provided

  • International: Customer covers return shipping; original AUD $250 shipping fee is non-refundable
    Refunds are processed within 10 business days after receiving and inspecting the item.
    View our full Returns & Refunds Policy for details.

🛡️ What warranty do you offer?

All products include a 3 to 5-year warranty covering manufacturing defects.

To file a claim:

See our Warranty Policy for full details.

🔧 Do you sell new or refurbished products?

Yes — we sell both brand-new and professionally refurbished products.
The condition of each item is clearly listed on its product page.

💳 What payment methods do you accept?

We accept the following secure payment options:

  • Visa / Mastercard

  • Bank Transfer

  • Apple Pay

  • Bitcoin (via supported gateways)

All transactions are encrypted and protected by industry-standard security protocols.

📞 How can I contact you?

You can reach our support team via:

🧾 Do your prices include tax?

Yes — all prices are in AUD and include GST.

📦 How can I track my order?

Once your order ships, you’ll receive an email with a tracking number.
Please allow up to 48 hours for the tracking link to activate.

🛠️ Do you offer installation or servicing?

Not currently. However, we’re happy to assist with setup questions or recommend qualified marine service providers in your area.

📞 Our Contacts

Email: info@outboardandsmallengines.com.au
Phone: +61 480 009 809

🏬 Our Store Address

OUTBOARD AND SMALL ENGINES
123 Bosworth Road
Bairnsdale VIC 3875
Australia

📧 info@outboardandsmallengines.com.au
📞 +61 480 009 809
🌐 www.outboardandsmallengines.com.au

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

📘 Find us on Facebook 

We hope these frequently asked questions have helped answer your queries about outboard motors Australia wide. At Outboard And Small Engines we stock the largest range of outboard motors Australia and New Zealand has to offer including Yamaha outboard motors, Honda outboard motors, Suzuki outboard motors, Mercury outboard motors and Tohatsu outboard motors. Our friendly team is always available to answer any questions about our outboard motors Australia wide range. For further assistance please call +61 480 009 809, email info@outboardandsmallengines.com.au or follow and message us on Facebook, Instagram and TikTok at Outboard And Small Engines. Browse our full range of outboard motors Australia today and find the perfect engine for your boat!

Outboard motors Australia customers can also visit our website 24 hours a day 7 days a week to browse our full range of Yamaha, Honda, Suzuki, Mercury and Tohatsu outboard motors. Whether you are looking for a small portable outboard motor for your tinnie, a mid range engine for recreational boating or a powerful offshore outboard motor for serious fishing — we have the perfect engine for you. All outboard motors Australia and New Zealand orders come with free shipping, full tracking and our industry leading 90 day returns policy. Shop outboard motors Australia today at Outboard And Small Engines!