Warranty Policy
🛠 Outboard Motors Australia Warranty Policy – OUTBOARD AND SMALL ENGINES
At OUTBOARD AND SMALL ENGINES, we proudly stand behind the engines and components we sell. Every product is backed by our quality assurance commitment and warranty support, whether you’re located in Australia or abroad., we proudly stand behind the engines and components we sell. Every product is backed by our quality assurance commitment and warranty support, whether you’re located in Australia or abroad.
🔒 Warranty Coverage
We offer warranty coverage on all eligible products for up to 12 months from the date of delivery, unless stated otherwise on the product page.
Coverage includes:
Manufacturing defects
Performance issues under normal use
Faulty parts or components due to material or workmanship errors
❌ Not Covered Under Warranty
The following are not covered under warranty:
Damage from improper installation, modification, or misuse
Normal wear and tear
Shipping damage caused by improper repackaging during returns
Issues caused by unauthorized repairs or third-party servicing
Products installed contrary to manufacturer instructions
⚙ Warranty Claim Process
1. Contact Us
Email us at info@outboardandsmallengines.com.au with:
- Company Name: OUTBOARD AND SMALL ENGINES
- Store Name: OUTBOARD AND SMALL ENGINES
- Phone: +61 480 009 809
- Email: info@outboardandsmallengines.com.au
- Address: 123 Bosworth Road Bairnsdale VIC 3875 Australia
2. Assessment
Our team will assess the claim and respond within 2 business days. If approved, you’ll receive instructions for return, repair, or replacement.
3. Return & Resolution
Domestic (Australia): Return labels are provided free of charge
International: Customers are responsible for return shipping; original shipping fees are non-refundable
If a replacement is issued, we cover the shipping back to you
🔁 Returns Linked to Warranty
If your issue qualifies as a defect under warranty, it will be treated as a warranty repair or replacement, not a standard return
Any refunds requested for warranty items must comply with our Returns Policy
📦 Packaging Requirement
Items returned under warranty must be:
Properly packaged to prevent shipping damage
Accompanied by all original parts and documentation
🌍 International Customers
Warranty coverage applies globally
Return shipping costs for international warranty claims are the responsibility of the buyer
We will ship replacement items internationally at no additional charge
📞 Our Contacts
Email: info@outboardandsmallengines.com.au
Phone: +61 480 009 809
🏬 Our Store Address
OUTBOARD AND SMALL ENGINES
123 Bosworth Road Bairnsdale VIC 3875 Australia
📧 info@outboardandsmallengines.com.au
📞 +61 480 009 809
🌐 www.outboardandsmallengines.com.au
🕒 Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
At Outboard And Small Engines all outboard motors Australia wide purchases are protected by our comprehensive warranty policy. Whether you buy a Yamaha outboard motor, Honda outboard motor, Suzuki outboard motor, Mercury outboard motor or Tohatsu outboard motor — every engine is covered. Our warranty covers all outboard motors Australia and New Zealand wide for manufacturing defects and performance issues under normal use. We are committed to standing behind every outboard motor we sell. For warranty claims or questions please call +61 480 009 809, email info@outboardandsmallengines.com.au or follow and message us on Facebook, Instagram and TikTok at Outboard And Small Engines. Shop outboard motors Australia wide with complete confidence today!
All outboard motors Australia wide purchases from Outboard And Small Engines come with peace of mind knowing your investment is fully protected. We ship warranted outboard motors Australia wide to Queensland, New South Wales, Victoria, Western Australia, South Australia, Tasmania and the Northern Territory as well as New Zealand. Browse our full range of Yamaha, Honda, Suzuki, Mercury and Tohatsu outboard motors Australia today and shop with complete confidence!Contact us today for expert advice on outboard motors Australia wide — we are here to help!